A game playing& storytelling event held by Zhejiang Juvenile & Children's Publishing House on a cruise ship. ZJCPH Storytelling Events have become a way to attract children and expand its brand further.
In 2017, China's reading activities and books entering campus events have pushed up the sales of children's books, and online retailer Tmall has become a rapidly growing distribution channel for these books. While the book sales based on online influencers experienced backward after the bubble.
How, then, should children's book publishers follow the trend and explore the market under new circumstances?
Shen Weizhong, deputy director and marketing director of Zhejiang Juvenile & Children's Publishing House(ZJCPH), one of the six large children's book publishers in East China, said that they would focus on the online retail of three major platforms, in addition to the physical channels. They would also continue to push forward the branded ZJCPH Storytelling Events, to improve the consumer experience. In terms of the marketing activities, they will strengthen links with the students by having book recommendations tailored for winter and summer vacations, and bringing books into schools. More than 400 author events are scheduled for this year.
ZJCPH will also establish a "promoter pool" by inviting renowned teachers to recommend good books, and improve relationships with children's libraries nationwide and various product recommendation platforms.
Tomorrow Publishing House(TPH) is also actively moving toward the end point of the distribution channel by establishing mini-shops inside physical bookshops and building its own retail platforms. In particular, they cooperate with the bookshops to provide consumer services such as reader events and trainings.
The battle of deep discount by online book retailers has been going on for a while, and gradually expanded into physical bookshops. As a result, although major kids' publishers's sales are on the rise, the profitability remains low. In order to resolve the problem, many publishers have launched tailor-made products for each specific distribution channel.
With Tmall, which has rapidly grown into the third largest online book retail platform, publishers have stepped up their cooperations. ZJCPH selected more than a dozen fast-growing Tmall stores to engage in in-depth cooperations with key customers. In 2017, its sales revenue increased by 230 percent. ZJCPH has developed a special "Tmall Support list", that is, to select about 200 products suitable for online sales from more than 3,000 bestsellers, and do a big marketing event every six months on the Tmall platform. This year, with the support of Zhejiang Xinhua distribution and logistic services, ZJCPH will begin to operate the Tmall flagship store independently.
TPH also has a rapidly growing sales performance on Tmall in 2017. According to the spokesperson, sales of several key stores on the platform have increased substantially. In cooperation with different online book retailers, TPH had different sales methods.
TPH also cooperated with online retailers to carry out marketing innovations. During the "Double 11" period (a sale period in China around 11 November each year) last year, they participated in the "JD.com Livestreaming Competition". The authors were invited to a live broadcast with the editors every day and eventually TPH topped the rank of children's book sales list.
In addition, TPH actively explored the market potential of WeChat group buying, and deployed marketing plans with different online communities. This resulted in a record of total sales of more than a million yuan in a deal in 2017. In order to satisfy the needs of group-buying customers and discover potential needs, TPH created a marketing photo library and a text library for customers.
Besides, ZJCPH vigorously developed self-media channels, and continued to expand its business in the new media including online influencers, Iqiyi Store, WeChat Stores and Youzan.
(translated by Xiao Jianpeng)